Roofs are an integral part of every building, shielding us from the elements and ensuring our safety. A roof warranty is a testament to its quality and durability. But, understanding and utilizing this warranty is crucial to ensure the longevity of your roof and avoid unnecessary expenses.

Understanding the Importance of Roof Warranty Documents

Always keep your roof warranty documents at hand. These documents are your guide to understanding the terms and conditions of your warranty. Before reaching out for any service request, ensure you have the following:

  • Building details, including its address and specific unit or tenant information.
  • A designated on-site point of contact.
  • A comprehensive description of the issue or leak.
  • The unique building warranty number.

Choosing the Right Roofing Service

While most manufacturers will recommend the contractor who installed the roof, you have the flexibility to choose. If, over time, you’ve transitioned to a different roofing service in Conway AR, like Collins & Son Roofing, ensure they are certified with the original manufacturer. Owners have the prerogative to request a permanent change, but this cannot be initiated by the contractor.

Recognizing Warranty Limitations

Every warranty comes with its set of inclusions and exclusions. It’s essential to be aware of what’s not covered to avoid surprises. Some common exclusions include:

  • Punctures: Damage from foot traffic, falling objects, or other external factors.
  • Wall or Brick Issues: The warranty typically covers only the membrane, not adjoining surfaces.
  • Sealants: Most sealants, like caulking, have a lifespan of 3-7 years.
  • Metal Components: The warranty often ends at the roof membrane’s termination point.
  • Fasteners: These components can shift due to weather and stress and need regular checks.

The Need for Proper Documentation

Maintain a record of all inspections and services. Depending on the specifics of your warranty, manufacturers might request this documentation to verify that the roof has been adequately maintained. Regular inspections not only help in warranty claims but also ensure the roof’s longevity.

Collaborating with Trusted Roofing Companies in Conway AR

Choosing a reliable partner like Collins & Son Roofing ensures that your roofing needs are addressed promptly and efficiently. Whether it’s a minor repair or a significant overhaul, trust in a company that understands the intricacies of roofing and offers unparalleled service.


A roof warranty is more than just a document; it’s a promise of quality and durability. By understanding and effectively utilizing this warranty, you can ensure that your roof stands the test of time. And with trusted roofing contractors in Conway AR by your side, you’re guaranteed peace of mind and a roof that lasts.

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